Welcome to 911MANUALS On-Line Store!

If you visit or shop at 911MANUALS, you accept these conditions. Please read them carefully. In addition, when you use any current or future 911MANUALS service or visit, you also will be subject to the guidelines and conditions applicable to such service or business.

PRIVACY
Please review our Privacy Notice, which also governs your visit to 911MANUALS, to understand our practices.

Description of Services
911Manuals provides a user the ability to buy the link to a document that describes how to use or repair an equipement or appliance. Types of available documents: service manuals or installation software. If the document has already been inserted in 911Manuals knowledge database, the link to the document will be immediatly provided upon confirmation of your payment. If the document is not present in 911manuals knowledge database, you need to make an inquiry. 911manuals will make the best effort to locate the document during this period but cannot guarantee any successful research. The service begins immediatly to avoid any time shift upon payment of your order and is non-refundable.

ELECTRONIC COMMUNICATIONS
When you visit 911MANUALS or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

YOUR ACCOUNT
911MANUALS maintains your details so that we can offer you extra services, such as a referral programme, account keeping and order tracking. In order to do this, you need to logon to our site. If you change computers or browsers, you will need to have the site restore your details by logging in again. All information is secured and kept confidential.

ORDER FULFILMENT
Orders can be done online from this website.

PRICE MATCHING
We are committed to providing you with a competitive pricing structure for all of our products in our website.

Refunds and guarantee
All order payments are non refundable for the following reasons :
- for immediate download documents, the confirmation email with the download link is immediatly sent to you
- for inquires researches the service also begins immediatly to avoid any time shift
We remind you that you have sole responsibility for choosing the right document that corresponds to your equipment. You cannot change the description (brand, model, serie number....) of your equipement after you have placed your order. We only guarantee the delivered document fits your order, not your equipment.

We prefer to accept your credit card payment online as your details are

CREDIT CARDS PAYMENT
We accept Visa, MasterCard, Discover, American Express, Diners, JCB and debit cards with the Visa, Mastercard logo. All orders are accepted on the website pending payment verification. Once we receive your order, our Customer Service department will send you an order confirmation via e-mail. This e-mail will represent the actual confirmation that your order has been accepted and payment has been verified. The order confirmation e-mail will summarize all the information pertaining to your order. If for any reason we cannot verify your payment (this is the case if for example a credit card company denies a charge), we will send you an e-mail informing you of the circumstances. In such case you will have to re-enter your order providing a new valid form of payment.

DELIVERY METHOD
Only for Digital (electronic) products:
you will be redirected to download page promptly after accepting your payment. Download links will be available for 5 downloads in 7 days in your account.

LICENSE AND SITE ACCESS
911MANUALS grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of 911MANUALS. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of 911MANUALS. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of 911MANUALS and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing 911MANUALS name or trademarks without the express written consent of 911MANUALS. Any unauthorized use terminates the permission or license granted by 911MANUALS. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of 911MANUALS so long as the link does not portray 911MANUALS, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any 9112MANUALS logo or other proprietary graphic or trademark as part of the link without express written permission.

CONTACT US
As our valued customers, we are committed to providing you with your selected range of products. We will try to cover as many range of documents and products as possible. If you believe that you are unable to find or locate your favourite products, please do not hesitate to inform us, or you can also email.
Products that have been shipped are assumed to have been well researched by customers. Therefore, customers are required to borne the responsibility to adopt as much information as possible about the products such as compatibility, features and other relevant details prior the purchase or order.
We may contact you regarding the availability of your ordered product.
Subject to products availability, it is possible that there could be more than one delivery of a total order depending on the amount of products that have been ordered. No additional charges will incur against you in such a case.

Please e-mail us for more info.